Prompt Response to Complaint
I run a Bed and Breakfast and ordered 2 sets of luggage racks. They came in good time, but one of the 4 racks was in pieces. I called Wholesale Products, left a message, and within 24 hrs had an email promise that a new rack would be shipped to me asap. I was very thankful not to have to go through red tape i.e. shipping back the damaged product. The trust they placed in me, the customer made me very HAPPY!
Posted by Laurie on 6th Jun 2012